Need help?

We're getting more messages than usual right now, so a reply may take a few hours. Sometimes Mentors and other players on Discord can help faster.

If something went wrong, support couldn't help, your unblock request was denied, your coffee got cold or you just want to reach the administration, send us a ticket here. We reply within 48 hours. If it's urgent, message support on social media first.

You can also email us – support@essence.game